Organizational diagnosis is a targeted approach to uncover how an organization truly functions – beyond structures and processes. We combine methods such as network analysis, focus groups, shadowing, and surveys to map informal dynamics, hidden tensions, collaboration patterns, and cultural norms that shape daily behaviour. The goal is not to audit compliance, but to gain clarity on what enables or hinders performance. The process is contextual, human-centered, and grounded in real organizational behaviour – providing insight into both operational effectiveness and the underlying culture that drives it.